Unified Service Desk & SOP Governance.

Streamline IT, HR, and Job Order requests alongside real-time SLA aging and standard operating procedure compliance in one workspace.

IT, HR & Job Order Ticketing End-to-end request routing, activity flows & closure tracking
Live SLA & Aging Intelligence Automated business/calendar hour tracking & breach escalations
Centralized SOP Repository Version-controlled policies, revisions & department queues

SOP Assignment and Aging Tracking

Clock:
Directory
Access Matrix
Department Settings
Property Settings
Deleted Users

Employee Directory

Manage users and roles
NameEmployee NumberEmailPropertyDepartmentAccess LevelActive SOPsCompletedActions